At Cashify, we are committed to protecting the privacy of our customers and website visitors. This privacy policy outlines the types of personal information we collect, how we use it, and the steps we take to ensure its security.
ShopXD, LLC D.B.A. Cashify Gift Card Redemption ("Cashify", "we", "us", or "our")
30 N Gould St Ste R, Sheridan, WY 82801
Email: [email protected]
This Privacy Policy outlines how Cashify collects, processes, stores, and discloses personal information ("Personal Information") from users interacting with our services, including through our website (hosted by Mixo.io), phone communications, emails, electronic submissions, API, and offline methods. By using our services, you agree to this Privacy Policy along with our Terms of Service and related policies.
We collect Personal Information when you:
Visit our website
Use our services via phone, email, electronic methods, or API
Create or update your account
Redeem gift cards or submit related details
Contact us for support or inquiries
Engage in transactions requiring payment processing
Fulfill legal or regulatory obligations
Information may also be collected indirectly through partners or affiliates assisting with transactions.
We collect voluntarily provided and automatically gathered information, including:
Contact Details: Name, address, email, phone number, company name
Profile Data: Username, password, date of birth, gender, and other account information
Transaction Data: Gift card details, transaction history, receipts, proofs of ownership
Payment Information: Bank accounts, credit/debit cards, cryptocurrency wallets, PayPal details
Usage Data: Interaction with services, user settings
Device & Technical Data: IP addresses, browser types, device information, operating systems, location data, VPN metadata
Marketing Preferences: Communication and promotional preferences
Correspondence: Emails, phone call recordings, feedback, support interactions
Cookies and Tracking: Used for analytics, behavior monitoring, and improving website functionality
Cashify uses your Personal Information to:
Provide, improve, and manage services
Facilitate gift card redemption and payment processes
Respond to inquiries and communicate service updates
Customize your experience and deliver tailored content
Comply with legal obligations, detect fraud, ensure security, and manage risk
Enforce Terms of Service and other policies
Conduct training and quality assurance activities
We may share your Personal Information with:
Third-party service providers (payment processors, banks, Mixo.io, auditors, consultants) under confidentiality obligations
Fraud prevention services
Authorities in compliance with legal requirements or regulatory obligations
Parties involved in corporate transactions such as mergers, acquisitions, or reorganizations
We do not sell your Personal Information to third parties.
You can update your information by contacting us at [email protected]. You may request deletion of your account or certain Personal Information, subject to regulatory and legal retention requirements, particularly relating to AML/KYC policies.
If essential Personal Information is not provided, we may be unable to deliver requested services.
We employ reasonable security measures to protect your information. However, complete security cannot be guaranteed. You accept inherent risks associated with online and electronic data transmission and storage.
Our services are intended for individuals aged 18 or older, unless consent is provided by a parent or legal guardian. We do not knowingly collect Personal Information from minors without appropriate consent.
This Privacy Policy may be periodically updated. Material changes will be communicated via our website or email. Continued use after updates indicates your acceptance of revised terms.
California residents can request details of collected Personal Information and request deletion, subject to exceptions. Exercise your rights by emailing [email protected]. No penalties will result from exercising these rights, although certain AML/KYC compliance obligations may restrict service availability.
For questions or to exercise your privacy rights, contact us at [email protected].